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Reward Policy

EARN Liquid Points
Rewards can currently be earned for the following actions:
  • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Liquid Points balance.

The value of Liquid Points is determined by an exchange rate of both currency spent on products to Liquid Points, and an exchange rate of Liquid Points earned to currency for spending on future purchases.

REDEEM Liquid Points

You can redeem your Liquid Points at checkout. If you have accumulated enough Liquid Points to redeem them you will have the option of using Liquid Points as one of the payment methods. The option to use Liquid Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Liquid Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.


Liquid Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Liquid Points until you accrue a minimum number of Liquid Points, at which Liquid Point they will become available for redemption.
Liquid Points may also be capped at the maximum value of Liquid Points which can be accrued. If this option is selected you will need to redeem your accrued Liquid Points before you are able to earn more Liquid Points.

MANAGE YOUR Liquid Points

You have the ability to view and manage your Liquid Points through your Customer Account. From your account you will be able to view your total Liquid Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Liquid Points limit and a cumulative history of Liquid Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Liquid Points, including expiration notifications.

Liquid Points EXPIRATION

Liquid Points can be set to expire. Points will expire in the order form which they were first earned.

  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Liquid Points, as well as point expiration notifications. This option is found in the Liquid Points section of the My Account area.